We know that most people would rather be just about anywhere than in a dental chair, but also that good oral health is an important part of staying healthy overall. At Scott Jordan, DDS, we make it a priority to create the best experience possible for our patients. Many dental offices claim to provide the best care or the best team, but at our Encinitas dental office, we chose each team member just for YOU.
Our dentist, Dr. Scott Jordan, is of course the star of our show. He provides quality work and is solution-oriented. He relies on his support team for so much of your care and to ensure the smooth operations of our team.
Here are some of the positions in our office and their role in serving you, making your appointment run smoothly, and being here for you when you have questions.
Dental Hygienist
According to our patients, our hygienists are the best. Not only are they great at dental cleanings (and gentle, too!) but they are also the educators when it comes to gum disease and other oral conditions. Our hygienists truly care about our patients and take the time to share tips, ideas, and recommendations that will improve your oral health. In addition, they are super friendly and LOVE getting to know our patients.
Like dentists, they also need to complete continuing education to stay active with their licenses. This means you are always getting the most up-to-date care.
Dental Assistant
The dental assistants in our office have an important role because they work closely with Dr. Jordan, anticipating what his needs and what he needs next to make your procedure goes smoothly. Dental assistants have to know every procedure, instrument, product, and patient in order for everything to happen in an orderly fashion. Our dental assistants are great at this.
Dental assistants also often have certifications in x-rays, sterilization, and product safety because those duties fall under their job description, as well. They are often the ones who order all of the supplies and materials we need.
Front Office Team
We are like most offices. You will first see our front office team when you come through the door. They are in charge of answering the phone, scheduling, answering questions, keeping the dentist and hygienists’ schedules full, but manageable, and for being a liaison with your insurance company.
The front office team often knows exactly what each patient needs because they spend so much time reviewing and updating your information.
Financial Coordinator
A financial coordinator is the person who helps patients get the care they want while coordinating insurance payments, payment plans, and explaining out-of-pocket expenses. If you ever have questions about the cost of your treatment or how you can cover it, give our financial coordinator a call.
Our entire team is here to protect your smile! Give us a call today!